How to Order
From enquiry to delivery, step by step
What happens after you send an enquiry, what you receive at each stage, and the terms we work on.
Export steps
- 01
Enquiry
You send your requirement: product, quantity, destination and preferred Incoterm.
- 02
Quotation
We issue a Proforma Invoice within 24 hours, with price, packing, loading schedule and validity.
- 03
Sample
Samples couriered for your evaluation, so you can test or inspect them before ordering.
- 04
Order confirmation
Price, quantity, packing, shipment window and payment method are agreed and confirmed in writing.
- 05
Production and NABL laboratory testing
Your order is produced and packed. Samples from the packed consignment are tested at an NABL-accredited laboratory, which issues a Certificate of Analysis for the batch.
- 06
Documentation
The full export document set is prepared and shared with you in draft for checking before shipment.
- 07
Shipment
Your consignment is loaded into the container and shipped. Vessel, container and tracking details are shared with you.
- 08
Delivery and follow-up
Original documents are released as per the agreed payment terms. We follow up after arrival on quality and your next requirement.
Packing and loading
Checked before it is dispatched
- Container inspected before stuffing: clean, dry, odour-free and undamaged
- Bags checked for net weight and secure closure
- Each package marked with product, grade, batch number and net weight
- Loading photographed, with photos shared with you before dispatch
Shipment updates
You hear from us at every stage
- Order confirmed and production scheduled
- Production complete and samples drawn
- Laboratory report (Certificate of Analysis) issued
- Consignment loaded and container sealed
- Vessel sailed, with bill of lading and tracking details
Commercial terms
Payment terms accepted
A confirmed Letter of Credit is required for first-time buyers.
Advance TT
Telegraphic transfer before shipment.
Confirmed Letter of Credit
An irrevocable LC confirmed by a bank acceptable to us. Required for all first-time buyers.
Other terms
Available by negotiation for established buyers.
Transit
Shipping from India
By sea
Sea freight in 20 ft and 40 ft containers, to any destination port with a container service. The shipping line, sailing schedule and indicative transit time to your port are confirmed with each quotation.
Incoterms 2020
Incoterms offered for sea freight
- FOB
Free On Board - Indian port of loading
We deliver the goods loaded on board your nominated vessel at the Indian port and handle export clearance. You arrange and pay for ocean freight and insurance.
- CFR
Cost and Freight - your port
We arrange and pay ocean freight to your destination port. Risk passes to you once the goods are loaded at the Indian port. You arrange insurance.
- CIF
Cost, Insurance and Freight - your port
As CFR, plus we arrange marine cargo insurance to your destination port for your benefit.
Send us your requirement and receive a quotation within 24 hours.
Tell us the product, quantity, destination port and Incoterm. We reply with a Proforma Invoice.